Contact

Talk to us

For custom OBD-II adapters, fleet projects and business enquiries, send us a message with the form. For help with a board you already own, the community channels get the fastest answer.

FAQ

Frequently asked questions

Can I buy locally in Australia?

We are an Australian small business, but we do not have the logistics to ship individual orders ourselves. WiCAN and WiCAN PRO are sold through Mouser and Crowd Supply. Mouser offers free shipping to Australia and some other countries.

Should I buy WiCAN PRO or WiCAN?

The original WiCAN started as a basic adapter. WiCAN PRO brings together the lessons learned from that first version, community feedback and the features users asked for most. If you want the best overall experience and value, WiCAN PRO is the recommended option.

Compare the two side by side.

Is my car supported?

WiCAN PRO supports most modern vehicles that use OBD-II.

  • If your car is not electric, you can usually scan for the available PIDs in WiCAN PRO's auto mode and add the parameters it finds to Home Assistant.
  • If your car is electric, check the supported vehicles list first. It mainly covers cars, especially EVs, that have extra vehicle-specific parameters. If your model is not listed, open an issue on GitHub and support can be added.

Send us a message

Tell us the vehicles, the data you need and the volume, and we will get back to you.

Support and community

Setup questions, vehicle profiles and firmware issues are answered in the open, so others benefit too.

Orders and shipping

We do not sell direct. Order status, shipping and invoices are handled by the store you bought from.